We have established some overseas agent office to make the after-sales serivce already ,so it can will be service client in fast response .also in our headquarter service team ,there is a expert team which can support client in 7*24 hours .
1. Customer inquiry and consultation (URS documents) 2. Confirmation of treatment plan (DQ documents &PID Drawing) 3.Quotation offer with the technolgy document (Quotation PI ) 4.Engineering and Manufacturing (Prodcution &Quality inspection ) 5. Product inspection (FAT documents) 6. Delivery arrangement and loading work (full set Shipment documents) 7. After-sales service (OQ,PQ ,SAT documents)
FAQ
Q: what kind of service do you offer before making an order? A: 1. according to your company URS, we will make the design drawing accordingly. 2. after your company approves the drawing, we will make a quotation. 3. Finally we agree on payment terms, delivery time, package, shipment, etc.
Q: how about your company's after-sale service? A: 1. We provide long-term after-sale service. 2. we can do installation and commission for the equipment in your plant if necessary. 3. Meanwhile, you can call or e-mail us to consult on any relevant questions since we have a special line for after-sales service. Alternatively, you can communicate online with us to solve any problem.
Q: what kind of service do you offer before making an order? A: 1. according to your company URS, we will make the design drawing accordingly. 2. after your company approves the drawing, we will make a quotation. 3. Finally we agree on payment terms, delivery time, package, shipment, etc.
Audited Supplier 
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